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Manufacturing Solution

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Customer Showcase

Leading manufacturers optimize operations with Software AG

Ingersoll Rand

This $12 billion global diversified manufacturing company uses the webMethods integration platform to eliminate the “spaghetti mess” of point-to-point links, optimize vendor-managed inventory, increase transaction reliability and improve service to customers and distributors.

“We believe by using webMethods we’re able to outperform our competition. It gives us a significant technology advantage … webMethods is absolutely a strategic part of our overall architecture. Every time two systems communicate at Ingersoll Rand it flows through webMethods.”

Barry LibensonVP, CIO

Johnson & Johnson Health Care Systems

Customer service means everything to Johnson & Johnson Health Care Systems. The company uses the webMethods suite to optimize supply chain operations, achieving a 99% perfect order performance and 75% time reduction in resolution of issues.

“The benefit that’s been realized is directly to our customers. They have a much better understanding of exactly where their order is at any stage of its evolution … we can work collaboratively (with our business partners) to close those gaps and to meet our service levels to our customers.”

Joe GimpelVP, Information Management

Logitech

Logitech needed a single view of employee information and a way to improve supply-chain efficiency. This leading manufacturer uses the webMethods suite to meet internal and external integration requirements. Now data duplication’s eliminated, and IT can more easily manage systems and information.

“The webMethods product suite is an important part of our operations. By leveraging that technology, we have been able to reliably integrate key business processes, increase productivity and operating efficiencies, and achieve visibility across our operations—faster.”

Dan PoulinCIO

Motorola

Motorola chose Software AG’s Business Activity Monitoring (BAM) technology to gain visibility and control over its order entry-to-order booking process. Motorola achieved an 85% improvement in problem discovery and resolution time, from days to hours, as well as a 75% reduction in the number of problem orders.

“At Motorola, we want to be seamless on the inside and the outside. The webMethods product suite helped us get there faster by ensuring complete visibility throughout the order process in order to meet and exceed the needs of our customers on a timely basis.”

Charles SotoSr. Director, Enterprise, eBusiness and Integration Solutions

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John Fitzgerald Director, B2B and ESB Product Marketing